Frequently Asked Questions
Applying to Residence
- Q: How do I pay my $500 Residence deposit?
- Q: Can I choose which building or kind of room I want to live in?
- Q: How do I pay the Residence deposit if I don’t have Internet banking?
- Q: What services are provided for students who stay in Residence?
- Q: How do I request Special Consideration?
- Q: Can I bring pet [whatever]?
- Q: Is there a microwave provided in the Grad House?
- Q: Can I request a roommate who is of a different gender?
- Q: How do I cancel my Residence application?
- Q: I already told the University I'm not coming; why isn't my Residence cancelled?
- Q: How do I apply for a Living Learning Centre (LLC)?
- Q: Am I guaranteed Residence?
- Q: How do I pay my phone bill?
- Q: Can I bring a reptile if it stays in the tank all the time?
- Q: Are Residence rooms furnished?
- Q: How do I pay my Residence fees?
- Q: Can I see my room before I move in?
- Q: How do I change rooms?
- Q: Can I book a Residence tour?
- Q: Do I have to bring my own pots, pans, utensils, etc. if I live in a residence where there is a kitchen?
- Q: What counts as a 'Special Consideration' when I apply for Residence?
- Q: Are Grad Houses furnished?
- Q: My roommate and I don't get along: what can I do?
- Q: Can I pay in installments?
- Q: How will I receive my deposit refund?
- Q: Can I bring a fridge, or do I have to rent one?
- Q: How do I request a roommate?
- Q: How do I apply to be in an Academic Cluster?
- Q: How much is the Residence deposit?
- Q: Can I pay the Residence deposit by Credit Card?
- Q: Can I bring my own desk chair instead of using the one in my room?
- Q: Why didn't I get any of my room choices?
- Q: Why can't I get my deposit back when I cancel?
- Q: What is included in the Residence fees?
Family Housing
- Q: Can I plant vegetables on my patio at my Family Housing unit?
- Q: How much is a parking permit for a second vehicle at Family Housing?
- Q: Can other family members besides a partner live with me?
- Q: Do I have to pay a $500 deposit for Family Housing, like other residences?
- Q: Can I claim rent paid to Family Housing on my Taxes?
- Q: Will Family Housing steam clean the carpets every year, once I’m living in the unit?
- Q: Can I install a fence in my patio at my Family Housing unit?
- Q: Can I move-in to Family Housing after hours?
- Q: What support services/counseling does Family Housing provide?
- Q: What happens if I change my mind after I pay the deposit and do not move in to Family Housing?
- Q: Can I use the Family Housing parking pass on campus?
- Q: How do I find out if my Family Housing application was accepted?
- Q: Who do I contact for after hours repairs at Family Housing?
- Q: Can I move out of Family Housing on short notice?
- Q: Can we do composting in Family Housing?
- Q: Can I install a satellite dish at Family Housing?
- Q: What are Family Housing’s Office Hours?
- Q: Are Family Housing units carpeted throughout?
- Q: Is there a deadline to apply for Family Housing?
- Q: How old are the Family Housing units?
- Q: Did Family Housing receive my application?
- Q: Can I smoke inside my Family Housing unit?
- Q: Which company do I hire for telephone/cable service at Family Housing?
- Q: What are the Listservs for?
- Q: Are pets allowed in Family Housing?
- Q: How much is ResNet at Family Housing?
- Q: Do I need to pay for the last month’s rent in advance when living in Family Housing?
- Q: Are Family Housing units furnished?
- Q: Can I sublet my unit at Family Housing?
- Q: Is air conditioning included in the rent at Family Housing?
- Q: What appliances are included in Family Housing units?
Living In Residence
Academic Clusters
Amenities & Furniture
- Q: May I bring my own furniture to residence?
- Q: What should I bring for my room?
- Q: Can I have cable TV in residence?
- Q: How long is the bed?
- Q: Can I bring additional furniture?
- Q: Is there storage available for my hockey equipment?
- Q: May I bring a bar-sized fridge to residence?
- Q: What shouldn't I bring for my room?
- Q: Do you have bike storage?
- Q: Can I bring my own desk chair instead of using the one in my room?
Laundry
LLC
Residence Internet (ResNet) & Phones
Roommates & Suitemates
Rules & Regulations
- Q: How many days can I have a guest over?
- Q: Do I have to get my roommate’s permission to have a guest?
- Q: I’m almost 19, can I drink in Residence?
- Q: I made an awesome funnel; can I use it in Residence?
- Q: Are guests always allowed?
- Q: I know this drinking game, can we play it in Residence?
- Q: What is an overnight guest?
- Q: I need to stay in Residence for more than 24 hours after my last exam. What do I do?
- Q: Can my friend visit me in Residence?
- Q: How many guests can I have over?
- Q: If my guest gets kicked out of Residence, what do I do?
- Q: How do I know if someone is a guest?
- Q: I’m not 19 yet, can I drink in Residence?
- Q: I’m 19, where am I allowed to drink in Residence?
- Q: Are guests allowed in residence during Orientation Week?
- Q: Are beer cans allowed in Residence?
- Q: Are bottles of alcohol allowed in Residence?
- Q: What happens if I bring beer bottles in Residence?
- Q: Is alcohol allowed in residence during Orientation Week?
- Q: Can I move back into Residence early in January?
- Q: Can a guest go to the cafeteria without me?
- Q: Am I responsible for my guest?
- Q: Can I have a mini-keg in Residence?
- Q: Why aren’t beer bottles allowed in Residence?
- Q: How can my guest sign in?
- Q: Does my guest need ID?
- Q: Can a guest get kicked out of Residence?
- Q: If I want to take alcohol into a different room, how do I transport it?
- Q: Can I receive a package from a courier in Residence?
- Q: How do I know how much of my Meal Plan I've used?
- Q: If I see something suspicious, what should I do?
- Q: Are there problems with bed bugs?
- Q: Can I claim Residence on my Taxes?
- Q: If I feel unsafe, what should I do?
- Q: Can I post something on a bulletin board?
- Q: Do you have bike storage?
- Q: What is programming?
- Q: I’m worried a friend might be drinking too much. What can I do?
- Q: I need to stay in Residence for more than 24 hours after my last exam. What do I do?
- Q: Can I control the heat in my room?
- Q: Can I request a roommate who is of a different gender?
- Q: Do I have to attend all the programs my Residence Assistant or Cluster Leader plans?
- Q: Do you provide a mattress cover?
- Q: How do I initiate a work order for a repair?
- Q: Do I need a refrigerator?
- Q: Is there a Residence Desk open 24 Hours?
- Q: What number do I dial in an emergency?
- Q: Do I get charged if I lose my Residence Keys/FOB?
- Q: What happens if I bring beer bottles in Residence?
- Q: If I see a stranger, what should I do?
- Q: Is there storage available for my hockey equipment?
- Q: Are beer cans allowed in Residence?
- Q: Will you forward my mail after I check out of Residence?
- Q: Can I rent a refrigerator from you?
- Q: How do I dispose of needles?
- Q: How do I apply for a Living Learning Centre (LLC)?
- Q: Do I get charged if I don’t return my spare keys?
- Q: How often is my Residence cleaned?
- Q: Are bottles of alcohol allowed in Residence?
- Q: If someone gets hurt, who do I call?
- Q: Is cable TV available in my room?
- Q: Does staff carry ID?
- Q: Where can my guest park overnight without receiving a ticket?
- Q: Can I have a mini-keg in Residence?
- Q: Where can I mail letters on and off-campus?
- Q: Which doors do I use to get into my Residence at night?
- Q: Why do I have to carry my ID in Residence?
- Q: Can I pay in installments?
- Q: Do you give out my room information at the Residence Desk?
- Q: Can I move back into Residence early in January?
- Q: Where can I work out?
- Q: Are we allowed to bring microwaves?
- Q: Can the desk staff sign out my room key to my family or friends?
- Q: How can I learn more about drinking responsibly?
- Q: I have a great idea for an event, can I plan one?
- Q: Why aren’t beer bottles allowed in Residence?
- Q: I live in East; can I sign out a spare key after my Residence desk is closed?
Parents, Family, and Friends
- Q: How can I learn more about drinking responsibly?
- Q: Can the desk staff sign out my room key to my family or friends?
- Q: Do you give out my room information at the Residence Desk?
- Q: Where can my guest park overnight without receiving a ticket?
- Q: I’m worried a friend might be drinking too much. What can I do?
- Q: Can I claim Residence on my Taxes?
